Summary

I am a CIPD qualified HR Consultant and gained a wealth of my 20+ years experience working for a global private health care provider.

Jackie Whittle Consultancy offers a bespoke service to all clients to meet your needs according to time, resources and budget. Our services include HR advice and/or management, an end-to-end recruitment facility, independent mediation, training and talent management to name a few.

We have a wealth of experience in generalist/operational HR, employee relations and reward. Workplace Mediation is an informal but structured way of resolving disputes using an independent third party who assists the parties to discuss and examine the issues behind the conflict and agree a mutually acceptable way forward.

The mediation route is a quick, flexible, voluntary process which removes the barriers that have led to people becoming entangled in formal disputes. It ensures all parties are responsible for reaching a resolution on how they can once again work alongside or with one another without the need to use more formal or legal procedures.

The benefits of mediation are:

• Improved working relationships and staff morale.
• Retention of experienced staff.
• Increased motivation and a reduction in stress related sickness absence.
• Increased productivity and profitability.

Managing formal grievances can be a long and expensive process for any organisation due to the time spent on formal procedures. Offering mediation as an option for potential resolution can be less stressful for all parties concerned as the majority of workplace mediations are concluded within one working day.

To support your recruitment needs, we are able to manage this on your behalf or work as business partners. If your training requirement is a 1-2-1 need or for an organisational wide initiative, we are able to make this a reality.

Expertise


Strategic HR
Contracts of Employment
HR Policy, Procedures and Staff Handbook
Disciplinary and Grievance
Staff absences and flexible working
Redundancy and re-deployment
Employee benefits
Performance management
Staff retention
Employment Law
Recruitment of staff at all levels
Graduate recruitment
Workplace mediation
Development of appropriate recruitment methods/tools
Training programmes written and/or delivered to suit your individual needs
Bite-size training programmes

Experience

  • Jackie Whittle Consultancy

    Managing Director
    - Current
  • Bupa Private Medical Insurance - Health & Wellbeing UK

    HR Consultant (People Development)
    100+ Employees 2008 - 2009
    This role was to design, develop and deliver on people focused initiatives, in particular to the way that we developed, supported and retained staff through the initiation and management of various projects. The primary focus of this role was on behaviour, development and process improvements which contributed to Bupa UK wide objectives.
  • Bupa Private Medical Insurance - Health & Wellbeing UK

    Recruitment Manager
    100+ Employees 2004 - 2008
    This role was to forward plan and develop the recruitment needs of Bupa UK's staff by being instrumental in the acquisition, training and retention of recruited staff. The role included generalist HR duties and working in partnership with external providers within the resourcing framework.
  • Bupa Private Medical Insurance - Health & Wellbeing UK

    Service Team Manager
    100+ Employees 1994 - 2004
    Over this 10 year period I managed teams pf upto 15 FTE is various call centres across Bupa UK. These included personal members, company members and provider facing teams. In the corporate area, I was responsible for a portfolio valued at approx. £15m
  • Bupa Private Medical Insurance - Health & Wellbeing UK

    Various Positions
    100+ Employees 1989 - 1994
    Other positions include: HR Consultant (Op's), Training Consultant and Customer Service Advisor

Education History

  • B-Tec National Diploma in Business Studies with Travel & Tourism

    Bury Metropolitan College of Further Education
    1985 - 1987

Qualifications

Post-Graduate Diploma in HRM (CIPD), 2006 Level 1: Test Administration Certificate of Competence in Occupational Testing

Clubs and Associations

Member of Chartered Institute of Personnel & Development (CIPD)

Interests and Hobbies

I am a trustee of the Bury branch of the charity Home-Start. This is a national charity with schemes in hundreds of local communities which offers help and support families with young children. I also work as a volunteer for Home-Start Bury.

Email Jackie

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