I am a chartered Fellow of the Institute of Personnel and Development with more than 25 years experience in establishing and maintaining robust HR systems and processes across a wide range of organisations and sectors including professional services, manufacturing, engineering, public sector, hospitality and education. My expertise spans the full employee life cycle including recruitment, induction, absence management, performance & talent management, training & development, disciplinary & grievance, employee engagement, succession planning, organisational development, Change management, redundancy and outplacement.


Helping organisations to get the BEST from their people, not the most! I prefer the term "People Support" rather than HR. My role is to work in tandem with clients to support the business and the colleagues that work within it, developing the skills, structures, communications, leadership and growth. I concentrate on the processes that benefit your business - performance, talent, engagement, skills development, focussed recruitment. Yes there will be times when the less attractive policies (Absence managment, disciplinary, grievance, capability, etc.) will be necessary, but even these are opportunities for development.

From a robust People & Organisational Development Health Check through to specific delevopment project work, my aim is the same. Don't try to get the most out of your people - GET THE BEST!


  • The Jools Payne Partnership Limited

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    The Jools Payne Partnership Limited

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